How do I change my order date?
We're here to make your life easier, more efficient, and more cost-effective. That includes making sure your subscription is worth it and working for you, which is why there is no commitment with our subscription boxes - you can cancel, skip, or push back your next order whenever you need.
Just a heads up that moving the order date back will update your delivery frequency to start again from the day of the new order.
To change your next order date
Step 1: Login to your Reel Account
Step 2: Find your subscription and click on the Edit button
- if you have multiple subscriptions (eg, 1 TP and 1 paper towel), they are treated as separate so you would need to edit subscription on both products separately)
Step 3: Click on the next charge date box
Step 4: Select the date you want to change your next order date to, then click the Update next shipment date button; this is the new day your card is charged and your order is sent for processing
Please note: you can place an order an immediately in your customer portal as well!